|
Frequently Asked Questions (FAQs) Click on a question to see the answer; click it again to hide the answer.Q-01 What are the continuing education requirements for FL initial licensure? 1 hr of HIV/AIDS continuing education. DOH Rule 64B3-5. Q-02 What are the continuing education requirements for FL renewal? 1. Minimum requirements for those whose FL license was issued WITHIN
the current biennium: 2 hrs of Preventing Medical Errors continuing education 2. Minimum requirements for those who renewed in August of the previous Minimum of 24 total continuing education hours: 2 hrs of Preventing Medical Errors continuing education Q-03 Can I take courses online?
At the present time, no. However, you can order an “E‑course” and we will send it to you by e‑mail. Click on the E‑courses button on our Home Page.
Q-04 How and when do I receive an “E-course” package or “E-course” answer sheet? We will send your “E‑course” package or “E‑course” answer sheet to you via your e-mail on work days, Mondays-Thursdays, after receipt of order and payment. Orders placed after 2PM on Thursdays through Sunday will be e‑mailed by 5PM on Monday. Q-05 How and when do I receive a "Ship" course package or a "Ship" answer sheet? We will send your "Ship" course package or "Ship" answer sheet by FREE Standard Mail in the USA. Your order will SHIP OUT on work days, Mondays-Thursdays, within 2‑4 days after receipt of order and payment. Q-06 How and when do I receive an exam questions booklet order? If you chose the E-mail option when you ordered exam questions, we will send the questions to you via your E-mail on work days, Mondays-Thursdays, after receipt of order and payment. Orders placed after 2 PM on Thursdays through Sunday will be E-mailed by 5 PM on Monday.If you chose the U.S. Mail option when you ordered exam questions, we will send the questions to you by FREE Standard Mail in the USA. Orders will leave our facility on work days, Mondays-Thursdays, within 2-4 days after receipt and payment of orders. Q-07 What do I receive when I order a complete package? A complete package consists of the reading material, questions, and one bubble-in answer sheet. Q-08 What do I receive when I order an answer sheet only? You receive one bubble-in answer sheet only. This assumes that you have access to both the current questions and the current reading materials for the course Q-09 Do I receive a paid receipt of my order? We send out a paid receipt along with each order. Q-10 Is there a time limit to complete my course? Yes. The expiration date for each course is stamped in red near the top of the page on each bubble-in answer sheet. Q-11 What happens if I lose my Bubble-in-Answer Sheet? The person who ordered that Bubble-in-Answer Sheet must call us. With a payment of $5.00 and the date the Bubble-in-Answer Sheet was ordered, we can generate a Duplicate answer sheet. That makes the original answer sheet null and void and it will not be accepted. Q-12 How do I return my Bubble-in-Answer Sheet? Please choose only ONE method to send your answer sheet to our Testing Office: Q-13 What date is placed on my certificate of completion form? The completion date is the date that your Bubble-in-Answer Sheet is received into our testing office. Q-14 What happens if I do not pass the course? The passing score is 70% (or 80% for upgrade to a Florida Supervisor). If you did not pass on your first attempt, you will have the opportunity for a second attempt at no additional charge. You will be notified by phone or e-mail (or Standard Mail if we cannot reach you by any other method) that you did not attain a passing score. Your bubble-in answer sheet will be returned to you so that you can see which questions you missed, make corrections, and resubmit your answers. Q-15 How and when do I receive my completion form? Upon passing the test with a 70% or higher (80% or higher for upgrade to Florida Supervisor), we will send you your certificate of completion by the method you indicated on your bubble-in answer sheet. If you indicated “send by e-mail”, it will be sent to your e-mail address. If you indicated “send by Standard Mail”, it will be sent from our testing office by first class mail. Q-16 After I receive my certificates of completion, what do I do with them? FOR FL RENEWAL. You need to keep your certificates in a safe place in case you are audited. To renew, you need to follow the FL DOH directions that were mailed to you to pay your renewal fee prior to August 31 of the even year or, to download a renewal form and send your renewal fee by mail prior to August 31. ONLY IF YOU ARE AUDITED, will YOU need to MAIL your signed original certificates of all of your completed CEUs to the Florida State Department of Health, Board of Clinical Lab Personnel. Lost certificates of completion originally issued by us, may be reissued to you as Duplicates at a charge of $5.00 each. Please request duplicate certificates of completion by phone.FOR FL UPGRADES. YOU must mail the original, signed certificates to the Florida State Department of Health, Board of Clinical Lab Personnel along with an application, any supporting documents required, and any application fee required. FOR ASCP LICENSEES. You need to keep your certificates in a safe place in case you are audited. To renew, you must fill out the ASCP Declaration Form (download from www.ascp.org/FunctionalNavigation/certification/CertificationMaintenanceProgramCMP.aspx and go to Step 3); then mail it with your CMP renewal fee. ONLY IF YOU ARE AUDITED, will YOU need to MAIL your signed original certificates of all of your completed CEUs to ASCP. Lost certificates, originally issued by us, may be reissued to you as Duplicates at a charge of $5.00 each. Please request duplicate certificates of completion by phone. FOR AAB, AMT, AND OTHER STATE LICENSEES. Check with your board for their rules regarding you sending your completion forms to them. Q-17 What CE credits are reported to CE Broker? Only Florida RENEWAL credits (received during the biennium beginning in Sept 1st of the even year and ending August 31 of the next even year) will be reported to CE Broker within 90 days after course completion. Q-18 How can I check if you received my answer sheet? If you faxed your answer sheet before 5 PM on Mon - Thurs, you can call our toll free number after 1 PM on our next work day to inquire.
|