Lab Area: Management / Supervision (renewal)
► EXPIRES: Jan. 31, 2019
This course meets the RENEWAL requirement for:
- Florida’s 1-hour minimum requirement
- ASCP's 3-points (towards the 10-point minimum requirement) for those licensed as a DLM
- ASCP's remaining points in other lab area interest, for non-DLM licensees
- Other national and/or state license needs
This course includes discussing behaviors of difficult people, causes of poor self-esteem, and coping skills to resolve difficult situations encountered with difficult people.
Article used: "Coping With Difficult People", by Florida Excell, 2013 (24 pages).
Total of 3-hours / 3-points in:
- Management / Supervision (renewal)
► N O T E: This IS an ONLINE course for $30.00, which includes:
- The above article + the quiz (via the e-mailed access code) & immediately print the Certificate of Completion (upon scoring 70% or greater).