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35 A-OL ► ONLINE ◄ Coping With Difficult People = 3 hrs in: Supervision • Administration (renewal)

Lab Area:  Supervision Administration (renewal)

  ►  EXPIRES:  Jan. 31, 2021


This course meets the RENEWAL requirement for:

  • Florida’s 1-hour minimum requirement
  • ASCP's  3-points (towards the 10-point minimum requirement) for those licensed as a DLM



  • ASCP's remaining points in other lab area interest, for non-DLM licensees
  • Other national and/or state license needs


This course includes discussing behaviors of difficult people, causes of poor self-esteem, and coping skills to resolve difficult situations encountered with difficult people.  


Article used: "Coping With Difficult People", by Florida Excell, 2013  (24 pages).   


Total of 3-hours 3-points in:

  • Supervision Administration (renewal)  


  N O T E:  This IS an ONLINE course for $30.00, which includes:  

  • The above article + the quiz (via the e-mailed access link)  &  immediately print the Certificate of Completion (upon scoring 70% or greater).