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35 A-OL ► ONLINE ◄ Coping With Difficult People = 3 hours in: Management / Supervision (renewal)

35 A-OL ► ONLINE ◄ Coping With Difficult People = 3 hours in: Management / Supervision (renewal)

Lab Area:  Management / Supervision (renewal)

  ►  EXPIRES:  Jan. 31, 2019


This course meets the RENEWAL requirement for:

  • Florida’s 1-hour minimum requirement
  • ASCP's  3-points (towards the 10-point minimum requirement) for those licensed as a DLM

    OR


  • ASCP's remaining points in other lab area interest, for non-DLM licensees
  • Other national and/or state license needs

 

This course includes discussing behaviors of difficult people, causes of poor self-esteem, and coping skills to resolve difficult situations encountered with difficult people.  

 

Article used: "Coping With Difficult People", by Florida Excell, 2013  (24 pages).    

Total of 3-hours 3-points in:

  • Management Supervision (renewal)  

 

  N O T E:  This IS an ONLINE course for $30.00, which includes:  

  • The above article + the quiz (via the e-mailed access code)  &  immediately print the Certificate of Completion (upon scoring 70% or greater).
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